Product Design Intern / Canva
December 2024 - Feb 2025
Sydney, NSW
Internship
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Owned the help center article glow up project with the guidance of talented product and content designers
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Synthesised research to guide ideation of new features to increase SRR and CSAT of the help center experience
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Worked alongside and often presented to stakeholders for 'LGTM' at particular stages of the project
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Conducted multiple concept testing sessions on usertesting.com to assess desirability of various different features aimed at improving the help article experience
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Ran ideation workshop, end to end walkthrough, engineering walkthrough, design critiques, jam sessions and more to ensure product alignment and collaborate with my team, designers and stakeholders
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Prepared three experiments of features aimed at improving navigation, clarity and scan-ability of articles to be launched soon, with a high likelihood of being launched to 100% of the user base in the near future
UX Contractor / Ark Pty Ltd
July 2024 - September 2024
Sydney, NSW
Remote / Contract
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Developed a design system around the existing website interface based off Ant Design 5.0 to aid in development.
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Produced high quality mockups on the uploading user flow and library/marketplace sections on the software.
UX Designer / Builtview
November 2023 - March 2024
Sydney, NSW
Hybrid / Internship
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Thrived as the sole UX/UI designer with limited guidance on a full UX/UI re-design project.
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Conducted thorough user testing, usability testing and secondary research, aligning photo management with construction processes.
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Pioneered the creation of the company’s first design system documentation, establishing a standard for design consistency and scalability.
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Saved time and money by preventing unnecessary feature development supported by user insights.
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Extended contributions beyond UX/UI, developing marketing materials and contributing to productivity metric dashboard.
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Effectively communicated design decisions supported by user insights, personas, and user flows.
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Produced low to high fidelity mockups for mobile and desktop
Graphic Designer / WINR Data
August 2023 - October 2023
Sydney, NSW
On-site / Internship
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Visually communicating corporate and sales guidelines
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Working with Director Client Services to deliver design needs
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Adhering to brand guidelines
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Print design focused
Designer / Freelance
March 2022 - June 2023
Sydney, NSW
On-site / Contract
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Range of services from UX research to Brand design
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Meeting and managing client needs
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Producing high quality graphic designs
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5+ Client projects completed